Privacy Policy

1. Introduction

VIPASI ("we", "us", or "our") respects the privacy of our patrons and is committed to protecting your personal information. This Privacy Policy details how we collect, use, and safeguard personal information obtained when you browse our website (vipasi.in) or place orders for our handcrafted ethnic ensembles.

2. Information We Collect

We collect information necessary to provide seamless shopping and delivery services:

• Contact Information: Full name, shipping address, billing address, phone number, and email address.
• Order History: Ensembles purchased, custom sizing notes, and transaction values.
• Technical Identifiers: IP address, device type, browser session cookies used to preserve cart and wishlist preferences.

3. Payment Information Security

We do not store your full debit/credit card numbers or UPI PINs on our servers. All digital payments are processed through PCI-DSS compliant, encrypted payment gateways.

4. How We Use Your Information

Your data is utilized solely for processing and delivering your orders, dispatching real-time courier tracking SMS/WhatsApp alerts, providing customer support, and notifying you of new festive drops (only if opted-in).

5. Third-Party Disclosures

We share minimal necessary contact information with trusted logistics partners (e.g. BlueDart, Delhivery) strictly to fulfill doorstep delivery and reverse pickup services. We do not sell or rent patron data to third-party marketers.

6. Data Rights & Atelier Contact

Patrons have the right to request access to or deletion of their personal records. For any privacy queries, please write to our Data Grievance Officer at admin@vipasi.in or mail our flagship atelier at 6/7, Sector 7 Rd, Ramji Pura, Malviya Nagar, Jaipur, Rajasthan 302017.